We are here to help with questions about our travel cards and services
Whether you have questions about our card options, need assistance with an existing card, or want to discuss corporate solutions, our team is ready to help.
Level 12, 88 Pitt Street
Sydney NSW 2000
Australia
General Enquiries: [email protected]
Corporate Solutions: [email protected]
Media Enquiries: [email protected]
Monday to Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday and Public Holidays: Closed
We aim to respond to all enquiries within one business day. During peak travel seasons, response times may extend to 48 hours. For urgent card-related issues such as lost or stolen cards, please use the emergency freeze feature in your mobile app, which is available around the clock.
Businesses interested in our corporate travel card programme can contact our dedicated corporate team. We offer customised solutions for organisations of all sizes, from small businesses with occasional travellers to enterprises with global operations.
Our Sydney office welcomes visitors by appointment. If you would like to meet with a member of our team in person, please email us to arrange a suitable time. The office is located in the Sydney CBD with convenient access to Wynyard and Martin Place stations.