Information for Users in the European Economic Area
Although Microbacte is an Australian company, we are committed to protecting the personal data of all our users, including those located in the European Economic Area (EEA). We recognise the importance of the General Data Protection Regulation (GDPR) and have implemented measures to ensure compliance when processing data of EEA residents.
For the purposes of the GDPR, Microbacte Pty Ltd acts as the data controller for personal information collected through our website and services.
Contact details:
Microbacte Pty Ltd
Level 12, 88 Pitt Street
Sydney NSW 2000
Australia
Email: [email protected]
Under the GDPR, we must have a valid legal basis for processing your personal data. Depending on the specific processing activity, we rely on one or more of the following:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You have the right to request correction of any inaccurate personal data we hold about you, or to have incomplete data completed.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests, including profiling, and to processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you.
To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within one month. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, in which case we will notify you.
We may need to verify your identity before processing your request. There is no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.
As we are based in Australia, personal data collected from EEA users may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing an adequate level of data protection.
Where we transfer data to other countries that have not received an adequacy decision, we implement appropriate safeguards such as standard contractual clauses approved by the European Commission.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, regular security assessments, and staff training.
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, as required by the GDPR. We will also notify the relevant supervisory authority within 72 hours of becoming aware of such a breach, where feasible.
If you are located in the EEA and believe that our processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority in the EU Member State of your residence, place of work, or place of the alleged infringement.
We would, however, appreciate the opportunity to address your concerns before you approach a supervisory authority, so please contact us first at [email protected].
We may update this GDPR compliance information from time to time. We will notify you of any significant changes by posting the updated information on our website.
For any questions about this GDPR compliance information or our data protection practices, please contact:
Email: [email protected]
Address: Level 12, 88 Pitt Street, Sydney NSW 2000, Australia